Aino is a memory layer for enterprise customer relationships. When an account changes hands, the next owner, human or AI agent, inherits the full context instead of starting from zero.
In development ยท taking design partnersA CRM records fields and stages and says nothing about what they mean. A meeting assistant summarises one call and has no view of the ninety before it. Enterprise search retrieves what was written down, and the thing that leaves with a departing account owner never was.
Aino connects to the systems a company already runs on and continuously builds one living memory per customer relationship: the decisions, commitments, risks, stakeholders and history, accumulated as they change rather than filed as records. Enterprise AI only becomes useful when it can remember a relationship, not just retrieve a document.
CRM, email, Slack, meetings, tickets and documents. Nobody has to work somewhere new.
One accumulating model of the relationship, updated as it changes rather than assembled on demand.
A human owner or an AI agent picks up full context instantly, with a recommended next action.
Company, go to market and the build. Four years close to customer data and identity products at Lifesight, ADARA and Sojern. Taught himself to build rather than wait on a roadmap.
LinkedInArchitecture of the relationship memory model. An engineer by training who spent years in customer success and strategic accounts at Yellow.ai and Loop Closers.ai, inheriting accounts with no context attached.
LinkedIn